Privacy Policy

Last Updated: 01 July 2026

1. Introduction

This Privacy Policy explains how RPVS Immigrations collects, uses, stores and protects personal information provided by users through our website and related services.

2. Information We Collect

We may collect information required to provide private visa assistance services, including:

• Name, email address, phone number and contact details.
• Nationality, passport country, travel details and application details.
• Passport information, uploaded documents, photographs and supporting files.
• Payment confirmation, transaction reference and service records.
• Website usage data such as pages visited, browser type and analytics information.

3. How We Use Your Information

Your information may be used for:

• Providing visa application assistance and document review support.
• Preparing, checking and managing your application request.
• Customer support, application status updates and communication.
• Payment verification and service record maintenance.
• Website improvement, analytics, fraud prevention and security.
• Compliance with legal, tax, accounting or regulatory obligations where applicable.

4. Document Handling

Documents submitted to RPVS Immigrations are used only for application assistance, document review and related support purposes. You are responsible for ensuring all information and documents provided are correct, valid and lawful.

5. Payments

Payments may be processed through secure third-party payment gateways. We do not store full card numbers or sensitive payment credentials on our website. Payment providers may collect and process payment data under their own privacy and security policies.

6. Sharing of Information

We may share information with trusted service providers, technology providers, payment processors, support partners or relevant parties when required to provide the requested service. We may also disclose information if required by law, legal process or fraud prevention requirements.

7. Government Affiliation

RPVS Immigrations is not a government website and does not claim to be affiliated with any government department, embassy, consulate or official immigration authority. Visa eligibility, fees, timelines and final decisions are controlled only by the relevant immigration authority.

8. Data Security

We use reasonable technical and administrative measures to protect your information. However, no online transmission or storage system can be guaranteed to be completely secure.

9. Cookies and Analytics

Our website may use cookies, Google Analytics, Google Ads tags and similar tools to understand visitor behaviour, measure campaign performance, improve user experience and support marketing activities.

10. Data Retention

We retain information only for as long as needed for service delivery, customer support, legal compliance, fraud prevention, accounting records and business administration.

11. Your Rights

You may request access, correction or deletion of your personal information where applicable. Some records may need to be retained for legal, compliance, payment or service history purposes.

12. Third-Party Links

Our website may contain links to third-party websites or official government websites. We are not responsible for the privacy practices, content or security of third-party websites.

13. Children’s Privacy

Our services are intended for adult applicants or users acting with proper authority for travellers. We do not knowingly collect information from children without appropriate consent.

14. Policy Updates

We may update this Privacy Policy from time to time. Continued use of our website means you accept the updated policy.